FAQ:
1. Q: Are you a factory or Trading company?
mobility scooter, frog kick scooter, balance bike, skateboard, scooter accessories
2. Q: Can I get sample and how long will it take?
A: Yes. We can provide sample. And you need to pay for the sample and courier. The delievery time is 7 days after receiving the payment.
3. Q: Can I have my own customized product(OEM SERVICE)? What is the MOQ for OEM?
A: Yes. OEM service is very welcomed. The MOQ for OEM is 500pcs per color.
4. Q: Can I mix different models in one container?
A: Yes. Different models can be mixed .
5. Q: What's the delivery time?
A: It will take about 30-35 days to finish an order. But the exact time is according to actual situation.
6. Q: What is the payment terms?
A: T/T
7. Q: How does your factory carry out quality control?
A: We have strictly quality control in incoming material, inner material QC and 100% QC in production line.
8. Q: What is the warranty period for the scooters?
A:Our warranty period for our scooter is 5 months after shipping.
9. Q: What certificate do you have?
A: We have CE (EN71, EN14619), SGS, ISO9001 etc. Also we could do certificate as per your requirements.